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Service 2 · The local concierge

“What's good nearby?”

Your team knows the best places in town. What if your guests could carry that knowledge in their pocket: while they plan their stay, and while they wander the city?

Not another dashboard. Not a tool your team has to babysit. A quiet system that makes your guest feel like a local.

Try it · invented hotel, Toulouse · pick a mood
Hôtel LumièreToulouse
What I do

They describe a mood. It hands back the city.

A guest gets a link, in your confirmation email or on a card at reception. They type what they feel like, and get a plan in your hotel's name: real, verified places, a map, and a button straight back to your booking page.

No download, no account.

What you get

And it shares itself.

Every plan becomes a card the guest can send to friends on WhatsApp or social media, carrying your name and your direct-booking link with it.

  • Direct bookings.Every plan points home, to your page, not to a platform taking 15–20%.
  • Guests who feel like locals.They get the real feel of the city, because the places are yours, vetted.
  • A relationship you own.Your guests, your voice, your places.
What stays the same

Nothing to install, nothing extra on the front desk.

One conversation to learn your places, then a check-in each quarter to keep them fresh.

Platforms & partners

You already have the hotels. Add the concierge.

The concierge also exists white-label, to sit inside a product hoteliers already use: PMS, booking engine, hotel group, tourism board. You keep the client relationship and your brand; Nice Lamp supplies the local layer.

PMSBooking engineGroups & collectionsTourism boards
Talk integration →
Write to Sonja

Want yours? Let's talk.

Tell me where your hotel is. I reply personally.

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or directly by email: help [at] nice-lamp.fr